Belfast's Grand Central Station Transforms Ticketing with Flowbird
Belfast's Grand Central Station, opened in 2020, has revolutionised public transport in Northern Ireland. Connecting the city with the rest of the region and providing cross-border links, the station serves up to 20 million passengers annually. Translink, the public transport provider, has partnered with Flowbird to enhance its ticketing systems and passenger experience.
Flowbird, a global leader in urban mobility solutions, has equipped Grand Central Station with advanced ticketing systems. These include rail access gates and touchscreen self-service ticket vending machines, streamlining passenger journeys. The company has also provided handheld ticketing and inspection devices for Translink's onboard customer service teams, ensuring seamless ticketing throughout the network.
The Flowbird CloudFare back office supports Translink's network management, remote asset monitoring, and ticketing operations. This comprehensive system allows for efficient oversight and control of the entire network, improving overall service quality. Translink's head of ticketing, William McGookin, anticipates that the new ticketing system will significantly enhance public transport in Northern Ireland.
The partnership between Translink and Flowbird has transformed ticketing at Belfast's Grand Central Station. With advanced systems and efficient management, the station now offers a seamless and convenient travel experience for its 20 million annual passengers, boosting public transport in Northern Ireland.
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