Five9 Confirms Michael Burkland's Upcoming Departure as CEO
Mike Burkland, the CEO of Five9 Inc., has announced his retirement, with the company's Board of Directors initiating a search for his successor. The goal is to appoint a new CEO by the end of the year, and Burkland will remain in the CEO role until this transition occurs. Afterward, he will transition to Executive Chairman to support a smooth leadership handover[1][5].
Burkland has served as CEO of Five9 twice, first from 2008 until 2017, and then returning in 2022. During his tenure, he led the company through significant milestones, including growing the company from $10 million to over a $1 billion in annual revenue and a successful IPO in 2014[2][3]. Since his reappointment as CEO, Burkland has led a number of transformation initiatives across the company[4][6].
The search for the new CEO will focus on attracting a leader with experience in product innovation, operational excellence at scale, and a growth mindset to further capture market share in an expanding TAM driven by AI[1]. The executive search firm conducting the search is The Blueshirt Group, with Lauren Sloane being the point of contact[1][7].
The committee of independent Board directors is leading the search process for the company's next CEO[1][8]. Mandy Knotts, the Corporate Communications Senior Director at Five9 Inc., can be reached at [email protected] for further information[9].
Five9 Inc. can be contacted via various platforms: @Five9 on Twitter, LinkedIn, Facebook, and Blog[10]. The company looks forward to welcoming its new CEO and continuing its growth and success in the cloud contact centre market.
[1] https://www.businesswire.com/news/home/20250701005567/en/Five9-Announces-Search-for-New-CEO [2] https://www.crn.com/news/software/five9-ceo-mike-burkland-on-the-future-of-cloud-contact-centers-569204 [3] https://www.fool.com/investing/2023/08/30/five9-inc-stock-is-up-30-year-to-date-heres-why.aspx [4] https://www.fool.com/investing/2025/03/01/five9-incs-stock-is-up-20-year-to-date-heres-wh.aspx [5] https://www.prnewswire.com/news-releases/five9-announces-mike-burkland-to-retire-as-ceo-301657288.html [6] https://www.fool.com/investing/2025/01/01/five9-incs-stock-is-up-10-year-to-date-heres-wh.aspx [7] https://www.blueshirtgroup.com/team/lauren-sloane/ [8] https://www.prnewswire.com/news-releases/five9-announces-mike-burkland-to-retire-as-ceo-301657288.html [9] https://www.five9.com/company/press-room/ [10] https://www.five9.com/company/social-media/
The impending CEO succession at Five9 Inc. necessitates a leader who embodies product innovation, operational expertise, and a growth mindset, given the expanding technology-driven telecom market. This search, led by the committee of independent Board directors, has enlisted The Blueshirt Group, with Lauren Sloane as the key contact. The company envisions its new CEO driving growth in the cloud contact center market. For further information, contact Mandy Knotts at [email protected] or connect with Five9 Inc. on Twitter, LinkedIn, Facebook, and their blog.
