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The White House and its digital platforms are committed to providing accessibility for all visitors. Here's a guide to help you navigate the website and request support for any accessibility issues.
If you encounter any problems accessing information on the web pages, you can use the webform provided on the website. This form is specifically designed to help the site respond in a manner most helpful to you. It's essential to provide details about the accessibility problem, the web address of the requested material, your preferred format for receiving information (such as standard print, large print, or electronic format), and your contact information.
However, it's worth noting that the website does not specify the timeframe for responding to accessibility support requests or the types of disabilities it supports.
For those planning a visit to the White House, accessible features are available. To request a tour, you'll need to contact your Member of Congress by phone or online. The Capitol Switchboard number is 202-224-3121 (TTY: 202-225-1904).
If you're visiting the White House in person, visitors with vision or hearing impairments can request support equipment at the visitor centre's information desk. Here, you'll find tactile maps, replicas, and audio tours with open captions to enhance accessibility on-site.
For written correspondence regarding accessibility support, you can use the mailing address: 1200 Pennsylvania Avenue, N.W., Mail Code 1701A, Washington, D.C. 20460. This address is managed by the National Park Service office responsible for White House and President’s Park tours and visitor accommodations. Key contacts within this office include John Stanwich ([email protected]) and Jaime Boyle (Deputy Superintendent, [email protected]).
While the website does provide a webform for accessibility support requests, it's important to remember that the mailing address does not state that the website is designed to help respond in a manner most helpful to the user. It also does not require the web address of the requested material or specify the timeframe for responding to accessibility support requests.
Sources: - NPS Accessibility information: https://www.nps.gov/whho/planyourvisit/accessibility.htm - NPS contact and staff: https://www.nps.gov/whho/learn/management/staffandoffices.htm - White House tour request details: https://www.whitehouse.gov/visit/ - Further information about the National Park Service and accessibility: https://www.nps.gov/subjects/accessibility/index.htm
Technology is utilized in the webform provided on the White House's website, as it's specifically designed to facilitate accessibility support requests by users. However, it's worth mentioning that the mailing address for written correspondence doesn't offer the same technology-assisted accessibility, as it does not provide a webform or require the web address of the requested material.
