LG Display enhances efficiency by 30% through strategic AI implementation
LG Display Boosts Productivity by 30% with AI Transformation
LG Display is on a mission to reclaim its global No. 1 position in the display industry, and it's leveraging AI extensively to achieve this goal. The South Korean tech giant has launched an AI Transformation (AX) initiative, aiming to increase overall work efficiency by 30% within three years.
The AI-driven improvements at LG Display are far-reaching, impacting product development, manufacturing, and office work.
In product development, LG Display uses proprietary AI algorithms to automate complex design tasks. For instance, the design time for curved or narrow-bezel flexible display panels has been slashed from approximately one month to just eight hours, with fewer errors. AI also optimizes optical design for OLED panels, cutting the process from over five days down to eight hours, improving color consistency at various viewing angles.
In manufacturing, AI systems are used to automatically analyze panel defects. This has significantly reduced quality improvement time from three weeks to two days. The AI-driven production system has contributed to a profitability increase exceeding 200 billion won (~$144 million) annually by improving yield and reducing production costs. LG Display is now moving towards developing "super agent AI" that can autonomously reschedule problematic facilities and control processes, further increasing manufacturing efficiency.
For office work and administrative tasks, LG CNS, part of the LG Group, has integrated Generative AI to automate tasks such as customer service request registration and workflow management. Their Digital EX Workflow platform allows employees to manage and interact with task-based workflows efficiently, enhanced by a chatbot using Large Language Model Retriever-Augmented Generation (LLM-RAG) technology.
LG Display has also developed an in-house AI assistant platform named HI-D, which supports office employees with real-time translation, drafting documents, internal data searches, and meeting transcription. The platform has improved daily productivity by 10%.
The AI-based production system, introduced last year, has already improved profitability by over 200 billion won ($144 million). LG Display's CEO, Jeong Chul-dong, stated that the expansion of AX across the entire organization has led to structural reform, cost innovation, and improved profitability.
LG Display is accelerating its AI transformation across all business operations, proving the impact of AI not just in words, but through real, tangible results. The company is determined to reclaim its global No. 1 position in the face of fierce competition from China.
References:
- LG Display to Boost Productivity by 30% with AI Transformation
- LG Display's AI-Driven Production System Improves Profitability
- LG Display's AI Transformation Initiative Aims for 30% Productivity Boost
- LG Display Accelerates AI Transformation Across Business Operations
- LG CNS Launches Digital EX Workflow Platform
- Artificial-intelligence (AI) is playing a significant role in LG Display's mission to improve productivity, as they utilize AI extensively to optimize design tasks, manufacturing processes, and office work.
- LG Display's AI Transformation (AX) initiative not only aims to increase overall work efficiency by 30%, but also intends to develop "super agent AI" to further boost manufacturing efficiency, which has already contributed to a profitability increase exceeding 200 billion won ($144 million) annually.