Munich Airport Drone Sightings Spark New Passenger Rights Rules
Munich Airport has been hit by drone sightings twice in recent days, leading to flight cancellations and thousands of passengers being stranded. New regulations have been introduced to protect passengers' rights in such situations.
In response to the growing concern over drone sightings at airports like Munich, Copenhagen, and Frankfurt, new rules have been implemented. Airlines are now obligated to provide alternative transport for passengers if flights are cancelled due to drones. Additionally, passengers can make two free phone calls or send two free faxes or emails in case of delays.
Authorities responsible for drone sightings at Munich Airport include the Bavarian State Police for the surrounding area and the Federal Police for the airport premises. However, no perpetrator has been identified so far. Despite the inconvenience, passengers are not entitled to compensation for flight cancellations due to drone sightings, as it is legally considered an 'exceptional circumstance' under EU Flight Compensation Regulation. To help passengers understand their rights, a helpful guide is available on the europa.eu website.
Munich Airport's recent drone sightings have highlighted the need for passenger protection. New regulations ensure alternative transport and communication support. While compensation is not guaranteed, passengers are advised to familiarize themselves with their rights.
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