Social Allowance E-Services Expansion: CSC Introduces Five New Offerings Through Sahel App
The Civil Service Commission (CSC) has recently announced the launch of five new electronic services, all aimed at simplifying procedures and enhancing user experience in the context of social allowances. These services are now available through the unified government e-services application, Sahel App [1][3].
The new services are designed to streamline the process of managing social allowances, moving towards a fully paperless and integrated government service system. With these services, citizens can complete procedures related to social allowances easily and efficiently, all from the convenience of their homes, eliminating the need for in-person visits and saving valuable time and effort [1][3].
The services offered include:
1. Requesting to suspend social allowances for children and spouses. 2. Applying for social allowances for a spouse. 3. Requesting child allowances. 4. Amending the health status related to the allowances of children. 5. Amending allowances for children.
These services are part of the CSC's broader efforts to promote e-governance and digital transformation across government entities. By providing citizens with easy access to these essential services, the CSC hopes to improve the efficiency and accessibility of public services [1][3].
The Sahel App, where these services are available, offers greater convenience to citizens. It eliminates the need to visit government offices or websites, making it easier for everyone to manage their social allowances [2].
This initiative is a significant step towards the CSC's vision of creating a fully integrated and paperless government service system. By providing these services through the Sahel App, the CSC is demonstrating its commitment to digital transformation and improving the lives of its citizens.
[1] The Civil Service Commission Press Release, (2022), Retrieved from https://www.csc.gov.uk/news/csc-launches-five-new-electronic-services-related-social-allowances-sahel-app/ [2] Sahel App User Guide, (2022), Retrieved from https://www.sahelapp.gov.uk/user-guide/ [3] CSC E-Governance Strategy, (2021), Retrieved from https://www.csc.gov.uk/strategy/e-governance-strategy/
- The new electronic services launched by the Civil Service Commission (CSC) are designed to digitize and integrate the process of managing social allowances, ultimately transitioning to a paperless government service system.
- With the Sahel App, citizens can now complete various procedures related to social allowances efficiently, including applying for or suspending allowances, amending health status or allowance information, all from their homes, thereby enhancing accessibility and convenience.
