Unveiling the Influence of Cartography
In the summer of 1969, as astronauts Neil Armstrong and Buzz Aldrin embarked on their historic journey to the moon, they were guided by a tool as ancient as civilisation itself - the map. Maps played a crucial role in the Apollo space missions, coordinating actions, planning orbits, timing separations, and plotting safe courses. But their influence extends far beyond the lunar landscape, reaching into the digital world of modern UX design.
The ancient invention of maps has shaped modern UX design by providing foundational concepts of spatial orientation, navigation, and information organization. These principles are essential in creating clear, intuitive journey maps that visually represent user experiences. By acknowledging this influence, UX professionals can create more effective, easily understood visualizations of user flows, decision points, and interactions, much like how ancient maps allowed travelers to understand and navigate complex terrains.
Historically, maps introduced the idea of simplifying complex information into spatial relationships and landmarks, making navigation easier and decisions more informed. Similarly, modern UX journey maps distil complex user behaviours and touchpoints into organized, visual formats that guide designers and stakeholders through the user's path. Recognising this lineage ensures UX professionals appreciate how spatial thinking and storytelling techniques from cartography can enhance clarity, usability, and empathy in designing digital experiences.
Journey maps in UX benefit from this influence in several ways. They structure information spatially to reduce cognitive load and highlight pathways and pain points. Familiar visual conventions from mapping, like flow, direction, and segmentation, are used to communicate progress and transitions clearly. Moreover, they facilitate communication across teams through a common, map-like representation of complex interactions.
The connection between ancient maps and modern journey maps roots UX design in longstanding principles of human understanding of space and paths, making products more intuitive and user-centered. During the Apollo missions, the Lunar Module (Eagle) and the Command and Service Module (Columbia) relied heavily on maps to precisely plan their movements and navigate in an unfamiliar environment. Similarly, journey mapping can solve modern UX design challenges by harnessing the power of maps.
As the Eagle ascended from the moon's surface and Columbia orbited around it, a shared understanding facilitated by maps allowed mission control on Earth to ensure everyone stayed on course, on schedule, and safely completed the mission. This harmony was crucial when the Lunar module lifted off from the moon's surface, perfectly synchronizing its orbit to dock again with the Command and Service Module.
In the digital world, journey mapping offers the same potential for harmony. By understanding the historical lineage of maps, UX professionals can create products that are intuitive, user-centered, and designed with a deep understanding of human spatial thinking. The map, as one of the earliest and most important human inventions, continues to shape our world, guiding us not just through physical landscapes, but digital ones as well.
- The principles of spatial orientation, navigation, and information organization found in ancient maps have significantly influenced modern UX design, allowing UX professionals to create visually clear and intuitive journey maps that filter complex user behaviors and touchpoints.
- Just as the early astronauts utilized maps to safely navigate the moon and maintain harmony with their mission control, contemporary UX designers can leverage the power of journey mapping to design products that are intuitive, user-centered, and guided by an understanding of human spatial thinking.