vcita's BizAI Gets Advanced Upgrade for SMBs
vcita has rolled out an advanced upgrade to its BizAI product, introducing agentic AI capabilities tailored for small and medium-sized businesses (SMBs). The upgrade, now available to SMBs using vcita and extended to partners through APIs, enables the development of custom AI solutions on the inTandem platform.
BizAI's latest iteration aims to bridge the gap between enterprise-grade AI and the practicalities of running a small business. It transitions from a generative AI model to one that proactively suggests or executes tasks autonomously. Through an intuitive interface, SMB users can provide feedback, set guidelines, and customize BizAI's actions to align with their business needs.
The upgraded BizAI first identifies, prepares, and validates actions, seeking user confirmation before proceeding. This semi-automated framework allows SMBs to gradually integrate AI into their operations while maintaining full oversight. BizAI operates within the business's management platform, delivering insights based on internal data, best practices, and benchmarks from over 150,000 SMBs using vcita. It can assist with tasks such as responding to clients, booking appointments, generating estimates, and providing data-driven insights.
The advanced upgrade of BizAI, now available to SMBs using vcita and partners through APIs, marks a significant step in integrating AI into small business operations. By blending automation with human oversight, vcita enables businesses to streamline essential operations while maintaining control. The new agentic AI capabilities in BizAI are set to transform how SMBs manage and grow their businesses.
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